Regency (from now on referred to a “us”, “we”, “our” or “the Society”) operates https://regencyfm.com (the “website or site”) to bring you information about our services.
We are committed to holding your data securely, only sharing it if you agree to this and to give you as much control as possible about how you update, delete and access your data.
The information we collect from you
While using our website, we may ask you to provide us with certain information which is personally identifiable. This may include, but is not limited to, your name and email address, and mobile phone number (“Personal Information”).
How long is your information stored?
Your personal information will be stored in order to respond to your enquiry.
We undertake a regular audit of the personal information we hold and use this to ensure that we store information securely and monitor how it is used and shared.
The legal basis for holding your details
We will hold personal information and process it under explicit consent. You have a right to ask for your details and to ask for these to be deleted and forgotten. You can do this by contacting us (see below).
Your data and your right to access Personal Information
The safe storage of your Personal Information is very important to us. We respect your right to privacy and your rights to access information held about you.
You have the right, under the GDPR, to:
- Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request a correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information, ensuring your ‘right to be forgotten’. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). You should be aware that, for legal reasons, we may be unable to erase certain information.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
If you would like to make a request, please email us at Regency and we will answer and deal with your request within fourteen working days. You will not have to pay a fee to access your personal information. However, we may have to charge a small fee if your request for access is agreed to be unfounded or excessive.
The security of your Personal Information is also of utmost importance to us. All users of the internet should have confidence in accessing and sharing information.
However it is vital to understand that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We have set up a series of safeguards and complied with current regulations to protect your Personal Information, but we cannot guarantee its absolute security.
In the event of a breach of security we pledge to notify you within three days of its discovery with a plan of action to help you to take any necessary steps if your data has been compromised.
Communicating with you
We promise that we will only use your Personal Information to contact you with emails, newsletters and information about the Regency's services.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
Cookies for analytical purposes
The Google cookies are:
Google complies with the Safe Harbor principles and subscribes to the Safe Harbor programme operated by the U.S. Department of Commerce.
In the event that you do not wish data on your website visit to be forwarded to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features of our website.
Where can your find more information about cookies
You can learn more about cookies and the following third-party websites: