REGENCY STANDARDS OF OPERATIONS
Regency’s standards operations outline who we are as a purpose-driven company. It highlights our company's Vision, Mission, and Values. It also includes our promise and commitment to our clients and our employees. The standards expressed below are essential in ensuring that we remain an ethical, socially responsible, and conscientious company.
CREDIBILITY
Operating with credibility
This means:
- We will strive to be consistent with our services and promptly resolve any issues.
- We will endeavour to do precisely what we say we will do and act with uncompromising integrity.
- We aspire to be transparent in all our dealings and be accountable for our actions.
- We aim to deliver timely and quality services.
SUSTAINABILITY
Contributing towards a sustainable future
This means:
- Everything we do at Regency, from the vans we drive to the cleaning solutions and equipment we use to carry out work to how we dispose of waste, is all geared toward protecting the environment.
- We create and support sustainable initiatives
- We invest in diversity and inclusion.
QUALITY
Providing quality services
This means
- We will ensure that our operatives receive the relevant training and gain experience from working with experienced staff members.
- We work closely with you to understand your requirements and needs to provide you with an excellent and quality service.
- We listen to you and provide additional feedback or suggestions that we feel will benefit you.
THRIVE
There are many ways one can thrive in a workplace. At Regency, we believe in empowering our employees to be the best versions of themselves. We provide personal development courses and mandatory work-related training designed to equip our team with knowledge and skills that will allow them to thrive in their roles and personal life. We also have rewards and recognition schemes to motivate our team even further.
BELONG
At Regency, we want our employees to be part of and belong to our inclusive, supportive, and friendly work environment. We understand that when an employee feels connected to the workplace, they are more likely to excel in their role.
We provide various teambuilding exercises and company social outings that allow our team to get to know one another thus enhancing teamwork and togetherness. This is crucial in getting the job done and also vital for our staff’s health and wellbeing.
MAKE A DIFFERENCE
Making a difference in the community is grounded in our company’s vision and mission. We support the activities of various charities and non-profitable organisations and engage with meaningful community projects. But it does not stop there; making a difference for us also includes embracing individuality, celebrating the different cultures we have, treating one another with respect, supporting each other, and applauding each other’s achievements.
MEET THE TEAM
Keith Glass (KG)
Managing Director
Keith@regencyclean.com
Jamie McGinn (JM)
General Manager
Jamie@regencyclean.com
Julia Ngadi (JN)
Marketing Executive
Julia@regencyclean.com
Michelle Bryce (MB)
HR Manager
Hr@regencyclean.com
Ashley Low (AL)
Contracts Manager
Ashley@regencyclean.com
Judith Linnegar (JL)
Office Manager
Judith@regencyclean.com
Stephen Linnegar (SL)
Schedule Coordinator
Stephen@regencyclean.com
Sam Malone (SM)
Finance Assistant
Accounts@regencyayrshireltd.com
Emma Gibson (EG)
Supervisor
Emma@regencyclean.com
Skye Anderson (SA)
Office Assistant
Skye@regencyclean.com
Ben McKee (BM)
Health and Safety
hs@regencyclean.com
Kayleigh McComb (KM)
Marketing & Admin Assistant
kayleigh@regencyclean.com
