A long-standing client moving premises several hours from the Ayr base, with a strict timeframe and a volume of goods to shift — plus responsible disposal of everything they were not taking. The same crew attended every visit, so nobody had to be briefed twice.
The challenge
A long-standing client was moving premises several hours from the Ayr base, with a significant volume of goods to transport, a strict timeframe, and a quantity of items that needed disposing of responsibly rather than moving.
What Regency did
- Assigned an experienced team briefed on the whole project, not just their leg of it
- Sent the same crew to every visit, so nobody had to be briefed twice and the team understood the site
- Supplied staff for the full duration of the move, adapting to a schedule that kept changing
- Stayed available for last-minute support as requirements evolved
- Handled efficient and responsible disposal of everything not making the move
The outcome
Completed on time against every established deadline, with the client settled into the new premises.