The people who run your contract
Regency employs 130+ people directly. On a contract with us you deal with the person who runs it — not an account handler several hundred miles away who has never seen your building.
Directly employed, not subcontracted
Most facilities contractors of this size subcontract the work. It is cheaper, and it is why the crew changes every few weeks and nobody on site knows your specification.
Regency employs its own people. That costs more and it is deliberate: the same faces turn up, they know the building, they are vetted by us, trained by us to British Institute of Cleaning Science standards, and they answer to a supervisor you can call by name.
It also means that when something goes wrong at 6am, the person who fixes it works for the company you signed the contract with.
Meet the team
The office and management team. Behind them are the supervisors and operatives who actually turn up at your site — 130+ of them across Scotland.
Keith Glass
Managing Director
Kyle Hoffin
Operations Manager
Amanda Mulhearn
Office Manager
Ashley Low
Contracts Manager
Danny Hams
Pest Control Manager
Rhys Mansell
HR & Recruitment Co-ordinator
Rebecca Cole-Whiteman
Contracts Support Assistant
Jolene Morrison
Admin Assistant
Sam Malone
Accounts Assistant
Reach any of them on 0800 634 9756 or admin@regencyfm.com.
How Regency is organised
Work passes through these departments. On a single-service contract you will meet one or two of them; on a full facilities contract, most of them — coordinated by one account manager so you never have to.
Contract management and office
Your account manager, the contract specification, scheduling, invoicing and the reporting you get each month. One named person, not a rota of call handlers.
Health and safety
Method statements, risk assessments, accreditation and audit. Every job that involves height, biohazard or hazardous waste is signed off here before a crew moves.
Team leaders and supervisors
The people who run the crews on site, hold the specification, and are the first call when something changes on the day.
Cleaning operatives and specialists
The largest group. Directly employed, vetted, and trained to British Institute of Cleaning Science standards — general cleaning through to decontamination and biohazard work.
Disposal and waste
Licensed waste carriage, clearances and bulk uplifts, with the duty-of-care paperwork that proves where everything went.
Removals and storage
Commercial relocations, crating and secure container storage in Ayr — usually working out of hours so a business opens on time.
Landscaping and grounds
Year-round grounds programmes for estates and housing land, including winter gritting and snow clearance.
Maintenance
Reactive repairs, minor works and refurbishment — the trades that stop a facilities contract falling between three different contractors.
Want to join them?
We recruit across every department above, continually, and from all backgrounds. Training and support come with the job.
Tell us what needs doing.
A site survey costs nothing and takes about twenty minutes. You will speak to the person who would run your contract, not a call centre.