Office & commercial cleaning
Offices get judged on how they look before anyone reads the brochure, and the judging is done by clients in reception and by staff who notice when the bins were not emptied. Regency runs scheduled cleaning for offices, receptions, communal areas and washrooms — usually before or after trading hours, so nobody is cleaning around your people while they work.
What the contract covers
- Daily, weekly or periodic schedules built around your hours, not ours
- Washroom servicing and consumables, restocked without being asked
- Kitchens, break-out areas and communal circulation space
- Reception, glass and touch-point cleaning
- Periodic deep cleans and carpet care built into the contract price
- Waste collection and recycling segregation where you hold that with us
- One named account manager and a written specification you can audit against
- Keyholding and alarm response arrangements where the site needs them
Who we do this for
- Professional services
- Public sector
- Retail and hospitality
- Multi-site estates
Common questions
- Do you work outside office hours?
- Most contracts run early morning or evening. Out-of-hours work is normal for us and does not attract a separate premium on a standard contract — it is simply how commercial cleaning is done when you do not want people vacuuming around a meeting.
- Are your staff directly employed?
- Yes. Regency employs its people directly rather than subcontracting. It costs more and it is deliberate: the same faces turn up each week, they are vetted by us, trained by us, and they answer to a supervisor you can call by name.
- How is office cleaning priced?
- On the time the specification actually takes, which depends on floor area, the mix of hard and soft flooring, washroom count, how many people use the building, and how often you want it done. Any contractor quoting from floor area alone has not read the building. We survey first, then price.
- What should I check in a cleaning quote?
- Three things. Whether consumables are included or billed separately. Whether periodic work — deep cleans, carpets, high-level dusting — is inside the price or extra. And whether the hours quoted are realistic for the specification: a quote that is cheap because it allows ninety minutes for a three-hour job will show on your floors within a month.
- Can you cover holidays and sickness?
- Yes. That is one of the practical advantages of a directly employed workforce of our size — cover comes from our own team, briefed on your site, rather than from an agency who has never seen it.
- What happens if standards slip?
- You call your account manager, not a call centre. The contract is written against a specification, so 'slipping' is a measurable thing rather than an argument, and we audit against it rather than waiting for you to complain.
- Do you supply the consumables?
- Yes, and it is usually cheaper inside the contract than buying them yourself — soap, paper, bin liners and washroom sundries, restocked on a schedule so nobody has to notice they have run out.
- How quickly can you start?
- Once the specification is agreed, a straightforward office is usually a matter of days. Where TUPE applies to an incumbent's staff it takes longer, and anyone promising otherwise has not thought about it.
We have done this
Tell us what needs doing.
A site survey costs nothing and takes about twenty minutes. You will speak to the person who would run your contract, not a call centre.